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    • Useful Tip #1: Overall workflow - from Create Account to Course Completion

      This PDF may prove a useful guide to have to hand - as it walks through every workflow to help you:

      • Create a new account on the system
      • Enrol on a course
      • Complete your course
      • Download your certificate

      View/Download the PDF Guide here

    • Useful Tip #2: When I click on Module 1 - nothing seems to happen 

      Sometimes, when you click on ‘Enter’ to open a Module - it can result in a message about popup windows. Apologies for this - but the fix is quick/easy! So 

      IF you see the following message - when you click on Module 1 

      Popups message


      Then you should ‘Always allow popups’ for fesslearning.ie (see instructions below)

      Allow popups


      You only have to do this once on Module 01 - and it will be fixed forever for all Modules.
      If you are still unsure of how to allow popups, here's a tutorial:




    • Useful Tip #3: How to CLOSE a module window

      Typically, from your course homepage, each course module opens in a new window (a new window is bigger, easier to read and easier to navigate). Sometimes it can be confusing with different windows and tabs open etc. The following diagram-tutorial shows you how to close your new module window, in 1 click:

      diagram tutorial

    • Useful Tip #4: How to view "Closed Captions" and a Transcript from Video

      All our videos on FESS Learning have CC and transcripts available. We hope this will improve accessibility and better accommodate  multi-sensory learning. Please view the image below for how to use:

      How to use Closed Captions on our videos